Cleared ICT are looking for a Technical Services Team Lead, for our client Fujitsu on the deployment of PCs en-masse to the users across the defence space in the Newcastle area.
This is a permanent contract is due to start 25/09/2022.
You must have an AGSVA NV1 Security Clearance to be able to do this role.
6+ months experience in similar role, ideally within the Defence/CIOG space highly desired
- Assist in documenting, Pre-staging and configuration in order to build and deploy PCs
- Escalate to deployment team lead for technical and process issues
- Install and document installation and replacement of PCs in client spaces
- Support of desktop infrastructure and service across multiple technology streams including Hardware, OS, Software, Networks, Server, Print etc.
- Asset refresh, relocation deployment and decommission maintaining data integrity within the CMDB.
- Maintenance and housekeeping of client's physical infrastructure including but not limited to desktop equipment, peripherals, telephony, print devices, audio/visual conferencing equipment.
- Be aware of WHS practices, instructions and policy as set out by Fujitsu and the Client.
Carry out other work as assigned by TL or Fujitsu management
- Demonstrated technical knowledge of hardware and peripherals i.e. workstations desktop PC's, printers, media and audio-visual equipment.
- Demonstrated knowledge of desktop & software applications i.e. Operating Systems (Windows 7 through 10), Microsoft Office, Antivirus software and systems.
- Demonstrated working knowledge of basic IT infrastructure
- Strong verbal and written communication including the ability to articulate technical information to the targeted audience.
- Customer centric and customer focused
- Professional customer service skills.
- Ability to work well within a team while fostering relationships and partnerships and a can-do attitude
- Experience with end user technology support (highly advantageous)
6+ months experience in similar role, ideally within the Defence/CIOG space
At Cleared, we provide tailored recruitment solutions to individuals seeking their next opportunity and to organisations searching for talent within Defence Industry, Intelligence and National Security.
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