ICT Desktop Support Technician
Cleared ICT are looking for x1 Desktop Support Analysts, for our client a major IT provider based in Melbourne.
You must have an NV2/NV1 Security Clearance.
If you have Level 1 Level 2 IT skills and knowledge and have the required security clearance, contact us ASAP.
This role is a 12- month contract with possibility to extend further.
- Excellent verbal and written communication skills
- Ability to work collaboratively within and across teams
- A passion for delivering excellent customer service
- Adaptable to new and changing/evolving processes and procedures
- Strong problem solving and troubleshooting skills
- Ability to multi-task and manage conflicting priorities
- Experience working in technical support or customer support environment
- Experience working with Microsoft Products, including Windows Operating Systems and the Microsoft Office Suite
- Experience in supporting iPhones and iPads
- The ability to Communicate with maturity, discretion and influence when dealing with clients and stakeholders
- Demonstrated ability to respond with assistance to general enquires and requests from internal and external stakeholders
- Demonstrated ability to contribute and promote a client focused culture within the team
Must have negative vetting level 1 clearance minimum NV2 preferred.
At Cleared, we provide tailored recruitment solutions to individuals seeking their next opportunity and to organisations searching for talent within Defence Industry, Intelligence and National Security.
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