Desktop Support Engineer NV2/NV1 Melbourne

Location:: Melbourne
Sectors: Cyber Security, Engineering , ICT
Employment type: Contract
Salary: AU$300 - AU$450 per day
Contact name: Daniel Crowe

Contact email: daniel@clearedict.com.au
Job reference: BBBH758_1657500031
Published: about 1 month ago


ICT Desktop Support Technician

Cleared ICT are looking for x1 Desktop Support Analysts, for our client a major IT provider based in Melbourne.

You must have an NV2/NV1 Security Clearance.

If you have Level 1 Level 2 IT skills and knowledge and have the required security clearance, contact us ASAP.

This role is a 12- month contract with possibility to extend further.

Essential criteria

  • Excellent verbal and written communication skills
  • Ability to work collaboratively within and across teams
  • A passion for delivering excellent customer service
  • Adaptable to new and changing/evolving processes and procedures
  • Strong problem solving and troubleshooting skills
  • Ability to multi-task and manage conflicting priorities
  • Experience working in technical support or customer support environment
  • Experience working with Microsoft Products, including Windows Operating Systems and the Microsoft Office Suite
  • Experience in supporting iPhones and iPads
  • The ability to Communicate with maturity, discretion and influence when dealing with clients and stakeholders
  • Demonstrated ability to respond with assistance to general enquires and requests from internal and external stakeholders
  • Demonstrated ability to contribute and promote a client focused culture within the team
    Security clearance
    Must have negative vetting level 1 clearance minimum NV2 preferred.

    At Cleared, we provide tailored recruitment solutions to individuals seeking their next opportunity and to organisations searching for talent within Defence Industry, Intelligence and National Security.