Technical Services Lead - Project Delivery NV1 Victoria

Location:: Melbourne
Sectors: Cyber Security, Engineering , ICT
Employment type: Permanent
Salary: AU$80000 - AU$110000 per annum
Contact name: Daniel Crowe

Contact email:
Job reference: BBBH739_1657775276
Published: about 1 month ago

Cleared ICT are looking for a Technical Services Team Lead, for our client Fujitsu on the deployment of PCs en-masse to the users across the defence space in the the Melbourne area.
This is a 24-month contract is due to start 25/07/2022.

You must have an NV2/NV1 Security Clearance.

6+ months experience in similar role, ideally within the Defence/CIOG space highly desired

Key Responsibilities

  • Assist in documenting, Pre-staging and configuration in order to build and deploy PCs
  • Escalate to deployment team lead for technical and process issues
  • Install and document installation and replacement of PCs in client spaces
  • Support of desktop infrastructure and service across multiple technology streams including Hardware, OS, Software, Networks, Server, Print etc.
  • Asset refresh, relocation deployment and decommission maintaining data integrity within the CMDB.
  • Maintenance and housekeeping of client's physical infrastructure including but not limited to desktop equipment, peripherals, telephony, print devices, audio/visual conferencing equipment.
  • Be aware of WHS practices, instructions and policy as set out by Fujitsu and the Client.

Carry out other work as assigned by TL or Fujitsu management

  • Demonstrated technical knowledge of hardware and peripherals i.e. workstations desktop PC's, printers, media and audio-visual equipment.
  • Demonstrated knowledge of desktop & software applications i.e. Operating Systems (Windows 7 through 10), Microsoft Office, Antivirus software and systems.
  • Demonstrated working knowledge of basic IT infrastructure
  • Strong verbal and written communication including the ability to articulate technical information to the targeted audience.
  • Customer centric and customer focused
  • Professional customer service skills.
  • Ability to work well within a team while fostering relationships and partnerships and a can-do attitude
  • Experience with end user technology support (highly advantageous)

6+ months experience in similar role, ideally within the Defence/CIOG space

At Cleared, we provide tailored recruitment solutions to individuals seeking their next opportunity and to organisations searching for talent within Defence Industry, Intelligence and National Security.